Riverside View

Welcome to Riverside View

Welcome

Riverside View provides shared emergency accommodation. We aim to keep the house safe, peaceful, clean and welcoming for everyone.

House Supervisor

Olena is the House Supervisor and lives on site. Please contact her directly with questions, concerns or maintenance issues. Residents can also use the Riverside residents’ WhatsApp group.

About this information

This information hub is a convenient guide. Please follow the Rules of Residence and any safety instructions given by staff.

Translations are provided automatically using Google Translate and may contain errors. If anything is unclear, ask the House Supervisor. In an emergency, follow staff instructions.

Your Room and Security

Your bedroom

Keep your room clean, tidy and well ventilated. Do not store, prepare or cook food in bedrooms.

Keys and access

Keep your room locked when unoccupied. Never share keys, door codes or security information with non-residents. Report lost keys immediately; replacement charges may apply.

Windows and ventilation

Keep doors and windows secure. Open windows for ventilation as appropriate and do not cover ventilation grilles or fans.

Electrical appliances

All electrical equipment brought to Riverside View must be PAT tested before use. Kettles, toasters, heaters, candles, e-scooters and other prohibited items are not permitted in bedrooms.

Translations are provided automatically using Google Translate and may contain errors. If anything is unclear, ask the House Supervisor. In an emergency, follow staff instructions.

House Rules and Respect

Respect for others

Treat residents, staff and approved visitors respectfully. Aggression, threats, intimidation and anti-social behaviour are prohibited.

Quiet hours

Quiet hours are 9:00 pm to 9:00 am. Please keep noise at a reasonable level at all times.

Alcohol and drugs

Possession or consumption of alcohol on site is prohibited. Illegal drugs are strictly prohibited.

Visitors

Overnight visitors are not permitted. Only authorised visitors, such as social workers, support services or medical professionals, may attend with staff approval.

Smoking and vaping

Smoking and vaping are prohibited indoors. Smoking is permitted only in designated outdoor areas.

Translations are provided automatically using Google Translate and may contain errors. If anything is unclear, ask the House Supervisor. In an emergency, follow staff instructions.

Kitchen, Laundry and Cleaning

Kitchen

Clean dishes, utensils, cookers, air fryers and surfaces immediately after use. Never leave cooking unattended. Cooking facilities close at 10:00 pm. Turn off gas after use.

Protect the drains

Do not put food waste, oils or other materials into sinks, toilets or drains.

Laundry

Respect other residents’ use of the washing machines. Dry clothing only in designated outdoor areas; indoor drying is not permitted.

Communal cleaning rota

All residents take part in the cleaning rota. On your allocated day, sweep or hoover communal floors, wipe shared surfaces and empty kitchen bins into the correct outside bins. The duties should take no more than 15 minutes.

Shared spaces

Keep communal areas tidy, clear up after yourself and do not leave personal belongings in shared spaces or move furniture and equipment.

Translations are provided automatically using Google Translate and may contain errors. If anything is unclear, ask the House Supervisor. In an emergency, follow staff instructions.

Children and Families

Supervision

Parents and guardians are responsible for their children at all times. Children must not be left unsupervised, including in bedrooms.

Safety

Keep children away from cooking equipment, fire safety equipment and other hazards. Tell the House Supervisor if you have a safety or welfare concern.

Translations are provided automatically using Google Translate and may contain errors. If anything is unclear, ask the House Supervisor. In an emergency, follow staff instructions.

Fire Safety and Emergencies

If the fire alarm sounds

Leave the building promptly using a safe exit. Do not delay to collect belongings. Follow fire signage and staff instructions.

Fire safety equipment

Do not tamper with fire alarms, extinguishers or other safety equipment. Never leave cooking unattended.

Emergency assistance

For an immediate emergency, telephone 112 or 999. Tell staff about any fire, accident or urgent safety concern as soon as it is safe to do so.

Translations are provided automatically using Google Translate and may contain errors. If anything is unclear, ask the House Supervisor. In an emergency, follow staff instructions.

Maintenance and Support

Report a problem

Report maintenance faults to Olena directly or through the Riverside residents’ WhatsApp group.

Do not attempt repairs

Residents must not carry out their own repairs or alter or damage rooms, walls, fixtures or fittings.

Help and support

If you need assistance, have a concern about another resident or are unsure about a rule, contact the House Supervisor.

Translations are provided automatically using Google Translate and may contain errors. If anything is unclear, ask the House Supervisor. In an emergency, follow staff instructions.

Privacy, CCTV and Complaints

CCTV

CCTV is used in relevant shared areas for safety and security, not in private bedrooms or bathrooms.

Recording

The Riverside Rules of Residence prohibit residents from making audio or video recordings on the premises. Ask management if you need clarification.

Concerns and complaints

Speak to the House Supervisor about concerns or complaints. You can ask for help in understanding the rules or resolving a problem.

Translations are provided automatically using Google Translate and may contain errors. If anything is unclear, ask the House Supervisor. In an emergency, follow staff instructions.

Leaving Riverside View

Tell staff

Let the House Supervisor know as soon as you are aware of your planned departure.

Room condition

Leave the room clean and tidy, with the provided furniture and fittings in place. Staff will inspect the room on departure.

Keys and belongings

Return all keys directly to staff and remove your belongings by the agreed departure time. Charges may apply for lost keys or damage.

Translations are provided automatically using Google Translate and may contain errors. If anything is unclear, ask the House Supervisor. In an emergency, follow staff instructions.

Rules of Residence (Conditions of Occupancy)

The following is the Riverside View Rules of Residence as recorded in the existing resident document. The English version is the reference text.

Introduction

Welcome to Riverside View. We are committed to creating a safe, respectful, and harmonious living environment for all residents. These Rules of Residence outline the standards and expectations required to ensure a safe and supportive environment for everyone. Please read carefully — compliance with these rules is mandatory and the condition of your stay.

1. General Conduct and Respect

Treat fellow residents, staff, and visitors with kindness and respect.

2. Shared Spaces and Facilities

Kitchen & Cooking:

3. Safety and Security

Keep your room locked when not occupied.

4. Children and Supervision

Parents/guardians are responsible for their children at all times.

5. Hygiene and Cleanliness

Maintain personal hygiene and wear clean clothing.

6. Maintenance and Repairs

Report all maintenance issues directly to staff on site or via the Riverside WhatsApp group.

7. Zero Tolerance: Alcohol and Drugs

The possession, use, or consumption of alcohol is strictly prohibited anywhere on site.

8. Guests and Visitors

Visitors are not permitted to stay overnight.

9. Prohibited Items and Activities

No kettles, toasters, heaters, candles, e-scooters, or other prohibited appliances in rooms.

10. Fire Safety

Familiarize yourself with fire exits and evacuation procedures.

11. CCTV and Recording Policy

CCTV operates throughout Riverside View (excluding private bedrooms/bathrooms) for the safety of residents and staff.

12. Checkout Policy

Residents must give notice to staff as soon as they are aware of their planned departure.

13. Legal References

These rules comply with:

14. Acceptance of Rules

I, _____________________, resident of Room ____ agree to abide by the Rules of Residence at Riverside View. I understand breaches may lead to eviction and/or Garda involvement.

Translations are provided automatically using Google Translate and may contain errors. If anything is unclear, ask the House Supervisor. In an emergency, follow staff instructions.